FAQ

Helpful Information

HOW DO I BOOK YOUR SERVICE?

You may request for an online quotation or contact us via WHATSAPP.

Our sales representative will get back to you with a quote. Do include the list of items + photo for an accurate quotation.

WHAT IS YOUR PAYMENT METHOD AND TERMS?

Payment will be upon delivery, Customers are encouraged to check items before our team leave the premises as there will be no refund or revisit once our team leave. Payment method via PAYNOW/Bank Transfer/Cash only. Late payment will incur a fee of $10.00 per day

WHAT IS YOUR MOVING RATES?

Below is our general quotation:
*Per load means your goods can fit 1 x 14ft lorry

Per load $450*
 

Other charges:
Piano(only upright) additional $80
Dismantle from $20
Assemble from $20
Items that could not fit lift FROM $20/item per level
Non lift access FROM $20/item per level


Price excludes $100 deposit per 20 box on loan (up to 100 box only). Box Deposit refundable upon collection (Maximum 2 weeks after moving date)

If you require LESS THAN 20 OR more than 100 boxes will be available for purchase at $3.90 per box.

Deposit 25% required upon CONFIRMATION.

DOES CARTON BOX COMES WITH THE QUOTE?


↘️Price excludes $100 deposit per 20 box on loan upon booking.
❗️maximum loan up to 100 box only

↘️Box deposit are Refundable upon collection of boxes back
❗️maximum 2 weeks after moving date
❗️missing boxes will be deducted at $3.50/box from the deposit

↘️ If you require less than 20 box or more than 100 boxes, you may purchase at $3.50/box from us.

……….……………………………………

🔸All our box on loan comes with 1-2 tapes. 

🔸 We do not provide bubble wraps or newspapers. 

🔸Box on loan are mix of used and new box condition

🔸You may write on the tape 
❗️NO writing on boxes

WHAT IS YOUR CANCELLATION/REFUND POLICY

1.Customers are to be responsible of getting their own insurance for household goods/general cargo.

2.SPARTA MOVE PTE LTD shall not be held liable for any damages of contents/items packed/unpacked or wrapped/unwrapped by the customer.

3. If insurance are not taken up, our maximum liability is up to $100/- per move or as per Singapore Logisitics Association Terms and Conditions whichever is lesser

4. Customers are responsible of ensuring  goods purchased are in good condition. Sparta Move Pte Ltd are not held accountable should item are already in bad condition during pickup and not responsible to check on behalf of customers.

5. Customers are to check and inspect that goods delivered are in good condition on the spot upon delivery and payment. No Revisit & No Refunds are allowed once the team left the premises. 

6. 25% Deposit required for moving worth more than $100. Deposit is NON refundable should there be any cancellation by customer.
 

DO YOU HAVE A NUMBER WHERE I CAN REACH YOU?

For any enquiries do whatsapp us. Click Here